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Accessibility Statement

We strive to provide an excellent online experience for all our guests – including those with sight, hearing, and other disabilities. Use the ADA widget at the bottom left for a better user experience if needed.

Sunset Inn (sometimes hereinafter referred to as "we", "us", or "our") welcomes all guests. We are dedicated to providing exceptional service, from reservation to check-out.

Digital Accessibility Compliance Guidelines and Goals

We strive to offer an excellent user experience for visitors using any type of assistive technology to access our website. Our website accessibility standards are based on the WCAG 2.1 (Web Content Accessibility Guidelines 2.1) level A + AA success criteria. We also follow the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI) guidelines, which are in line with our philosophy of promoting usability for people of all abilities. In addition, we actively work to maintain, assess and improve the usability and accessibility of our website through engagement of experts and regular testing of our digital accessibility.

  • Used the Accessibility Wizard to find and fix potential accessibility issues

  • Set the language of the site 

  • Set the content order of the site’s pages

  • Defined clear heading structures on all of the site’s pages

  • Added alternative text to images

  • Implemented color combinations that meet the required color contrast

  • Reduced the use of motion on the site

  • Ensured all videos, audio, and files on the site are accessible

Continuous Digital Monitoring

Using mainstream, developer-supported accessibility monitoring tools and assistive technology, our site undergoes real-time monitoring and multiple scans per day to detect any accessibility errors that may arise due to the addition of updated content or website code. Our team of accessibility experts manually investigates each error that may appear and applies an appropriate remedy in order to ensure the site's functionality is available to the most diverse range of users possible. Data results of scans are recorded in long-term logs so that we are able to access a snapshot of the accessibility score of the website at any given time.

We Welcome Feedback

If you experience any difficulty accessing or navigating our website or have any accessibility-related questions or comments, we are listening. Please contact us with a description of the issue you encountered and your contact information. You are also welcome to call us for assistance.

Our website may contain material from social media sites such as Facebook and YouTube, which are used to share additional content about Sunset Inn, our facilities and services. We invite you to review accessibility information and guidance directly from Facebook, YouTube, Twitter and Instagram.

Accessible Features and Amenities

We are compliant with the ADA (Department of Justice ADA Title III Regulation 28 CFR Part 36, 1991). We welcome guests of all abilities. Our property descriptions aim to allow any visitor to make an informed decision on whether Sunset Inn  is an appropriate choice for their needs. From a digitally-accessible website to complete descriptions of all onsite amenities and features, we wish to provide a positive experience from start to finish.

ADA-Compliant Accommodations Sunset Inn offers accessible guest rooms designed to meet ADA requirements, featuring:

  • Roll-in showers with grab bars and shower seats

  • Lowered bathroom fixtures and accessible vanities

  • Visual and auditory accessibility features

  • Accessible door handles and light switches

  • Wide doorways (minimum 32 inches)

  • Clear floor space for wheelchair navigation

  • Accessible Rooms

  • Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width

  • Accessible parking

  • Accessible parking spaces for cars in the self-parking facility

  • Accessible public entrance

  • Accessible registration desk

  • Accessible route from the accessible public entrance to the registration area

  • Bathroom doors at least 30 inches wide

  • Bedroom doors at least 36 inches wide (812mm)

  • Braille room numbers

  • Closed captioning on televisions or closed captioning decoders

Property Accessibility

  • Designated accessible parking spaces near main entrance

  • Accessible pathway from parking to lobby with automatic door entry

  • Level access with no steps

  • Accessible front desk with lowered section

  • Wide hallways and accessible routes to all public areas

Contact Information

Sunset Inn
133 Asilomar Ave, Pacific Grove, CA 93950
Phone: (831) 324-3400

Please note that this accessibility statement applies to all content on our website. If you have difficulty, we invite you to contact us.

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