Hotel Policies and FAQ
Cancellation policy
If you are exempt from any of these taxes, please contact the hotel directly and present all required documentation at time of check in.
Your reservation has been guaranteed by CREDIT CARD. If you need to cancel this reservation, you must do so by 4 PM local hotel time, 72 hours before the date of arrival to avoid a cancellation penalty.
If you have any questions, please do not hesitate to call our hotel staff at (831) 324-3400.
Other policies
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No smoking allowed
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Sadly, we do not allow pets at our hotel. Although we do allow service dogs.
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VALID IDENTIFICATION: Guests are required to present a valid identification at check-in that matches the name on the reservation as well as the credit card used to pay for the guestroom charges.
We Welcome Feedback
If you have any questions or concerns please know we are always here to help. Give us a call: (831) 324-3400